SunfirePal — Live Medicare Sales Compliance Coach

Live call

Start listening, or play a demo script below. Agent and customer turns appear here.

🎬 Demo player

no script

Play a scripted call (no audio — transcript only) to show the coach reacting live.

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🎓 Training Mode

Select a customer scenario below and practice your Medicare sales compliance. The call coach listens and guides you in real-time!

➕ Create Custom Buyer

Customer Name

Difficulty

Behavior & Context Instructions

👤 Active Employee practicing:

🤖 Auto-Play (AI vs AI Mode)

👤 Supervisor Audit Panel: Employee Performance

Select Employee to Audit

Audited Drills

Avg Compliance

Avg Grade

🟢 Pride Spots (Skills Mastery)

🔴 Pain Spots (Critical Improvement Areas)

🎣 Bait Trap Vulnerabilities

📈 Learning Progress Curve

Frequent Violation Categories

No violations recorded yet. Keep up the great compliance!

📜 Completed Employee Drills 0 sessions

Date	Customer Scenario	Grade	Score	Action
No practice calls completed yet for this employee.

Coach

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Rapport

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Compliance warnings

No issues yet. Keep it clean. 👍

Required disclosures

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🗂 Medicare plans

$0 only D-SNP

Enter a ZIP, or it auto-loads when the customer says theirs.

Live call

🎬 Demo player

🎓 Training Mode

➕ Create Custom Buyer

👤 Supervisor Audit Panel: Employee Performance

🟢 Pride Spots (Skills Mastery)

🔴 Pain Spots (Critical Improvement Areas)

🎣 Bait Trap Vulnerabilities

📈 Learning Progress Curve

💡 Prescriptive Coaching Directive

Frequent Violation Categories

Coach

Compliance warnings

Required disclosures

🗂 Medicare plans